International Tracking

All International primeVibe kits ship United States Postal Service (USPS) First Class.  Customers pay about 80% of the total cost while we pay the balance.  Shipping commenced November 2010.  In every single case primeVibe arrived safe and sound (no claims) even to far points of the globe.

We humbly request your patience.  Only a handful of customers requested assistance for delay.  The occasional delay does not seem to justify doubling every international customer’s shipping fee (requires Priority Class upgrade).

Estimated international transit time is seven to twenty-one days.  Our email “Subject: Package Shipped To You” includes “Tracking Number” which tracks up to the day primeVibe enters foreign Customs Office.  Upon request we’ll resend this information.  Input Tracking Number at www.USPS.com.  If you desire assistance from your Customs Office, and they are willing, forward your “Customs Declaration Number” (same as Tracking Number) to your Customs Office.

Within the heavy cardboard gift box, all primeVibe components pack in foam inserts.

Standard shipping pack is silver plastic weatherproof envelope covering copious bubble wrap around the gift box.  Shipping weight is about 925 g, dimensions approximately 13 x 22 x 28 cm.

To date we’ve had zero claims for merchandise damage during shipping!